Emotional detachment is one of the best ways for a business analyst to move from good to great because it is such a powerful skill for uncovering the deep problems of organisations.
The ability of a business analyst, to expose the true causes of a business problem underpins the value they deliver. This is emotional detachment, which Science Daily defines as:
A type of mental assertiveness that allows people to maintain their boundaries and psychic integrity when faced with the emotional demands of another person or group of persons.
Emotional detachment is one of the most powerful skills for understanding complexity in business. It is a learned skill that allows you to focus in the moment, prioritise what is important and develop trust with others. With practice, it will increase your ability to discover deep insights, challenge when appropriate and create better business outcomes.
Emotional detachment is not apathy
A great business analyst is engaged and connected to their work. They:
- have skin in the game.
- are consciously aware of their why.
- know how to draw the line between self, team and work.
- distinguish between what’s good for themselves versus for the business.
Being emotionally detached does not mean that you do not care about what you do. Results don’t deliver themselves so of course you do need to be invested in your work. What this is about, is knowing the difference between who you are and what you do. Detachment and apathy are not same because the latter means that you don’t care at all. When you genuinely do not care, it is impossible to do good work as business analyst. Don’t make this mistake.
Emotional detachment requires you to always do your best, but without linking your value to the opinions of others. Having faith in yourself is essential because you must find within, the confidence to back yourself and not give in to the fear of failure. Rather, you are aware of your weaknesses and consciously work to remove and mitigate them.
Keep calm and achieve greatness
No matter the situation, an emotionally detached business analyst will always remain calm and focused. The ability for staying calm in any situation allows you to monitor and control your emotional responses to external events. By doing so, you can seek out the root cause of problems and notice hidden issues. You can make note of the actions of others, the conditions of your workplace and the culture of your organisation. You are comfortable to listen, rather than speak. Thus, you can raise the bar when it comes tasks such as requirements analysis and user elicitation. Through being centered and calm, the best business analysts hold the keys to where the skeletons are hiding.
Maintaining a healthy detachment from your work, allows you to keep your mind open. Your enhanced listening skills will allow you to be sensitive to opportunities and aware of challenges. A business analyst who is calm and collected will ‘seek to understand, rather than to be understood’. It is through emotional detachment you can develop a calm sense of self confidence. If you can do that well, you will always be an invaluable member of the team.
Learning emotional detachment
In business today, distractions are everywhere and pressures are constant and therefore, staying in the moment can be very difficult. It is not something you can just switch into overnight. Learning to be more emotionally detached takes determination and practice. A daily routine of calm abiding mediation is a powerful method for this end, because it sharpens both mind and self-awareness. It increases your capacity to stay in the present and keep focused on your current task. Mediation is training for emotional detachment and therefore should be part of your professional development. In return, you will gain increased calmness, deeper inner peace and higher emotional intelligence.
Emotional detachment brings many benefits all of which are essential for any business analyst who want to move from good to great.